---

.

Terms

• Prices are subject to change without notice.

• The consultation fees applied are based on the duration of the appointment, any extra time spent beyond the appointment, and any necessary administrative tasks.

• Pathology and investigations are charged in addition. The pricing of these depend on what is requested and deemed appropriate to do.

• Self-pay invoices must be settled within fourteen days of issue of invoice.

• Not attending an appointment or cancelling with less than four hours’ notice before the scheduled time will result in being charged the full consultation fee. However, cancellation fees will be assessed on an individual basis, and no charge will apply if the late cancellation was unavoidable due to extenuating circumstances. If you have international insurance and they do not cover this fee then the patient needs to cover this personally.

• Patients being prescribed regular medication must be reviewed annually.

• New patients must be seen in person for their first appointment, except in extenuating circumstances.

• If a patient has not been seen in three years they must re-register and have a new face-to-face appointment such that their health can be reviewed and medical records updated.

Insurance

• UK based insurance does not allow private GPs to invoice directly and usually do not cover GP consultations except for certain corporate policies. In these cases the patient must pay directly and submit the receipt to their insurance.

• We invoice to those international insurances who accept this directly from UK General Practices (Bupa International, Bupa Global, Aetna, Axa International, DKV, Cigna International, Cigna Global and others). Allianz currently requests a patient pay and claim back. We assist the patient with medical part of the paperwork for this.

• Insurance fees are higher because of the additional paperwork involved and the delayed payment processing. Invoices not paid by the insurance provider within nine months from the issue date will be the responsibility of the patient to settle. As for self-funded patients, not attending an appointment or cancelling with less than four hours’ notice before the scheduled time will result in being charged the full consultation fee. However, cancellation fees will be assessed on an individual basis, and no charge will apply if the late cancellation was unavoidable due to extenuating circumstances.

• International insurance will not cover the cost of a patient not attending or late cancellation fee. In these circumstances the patient is responsible to pay this themselves.